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Good to Know

Returns

We want you to love your Aurelia. If something isn't right, we're here to help.

30-day returns

Unused candles in their original packaging may be returned within 30 days of delivery for a full refund of the product price.

Damaged in transit

If your order arrives damaged, please email us within 7 days with a photo and we'll make it right immediately — no return required.

How to start

Email aureliacandlecompany@gmail.com with your order number and we'll guide you through the process with warm, personal support.